People (est 50% of role)

• Work with our Head of People and Senior Talent Acquisition Manager to deliver a high quality employee experience and onboarding process. This includes:

  • Overseeing new employee orientations

  • Ensuring they have appropriate systems access

  • Making sure probation milestones are delivered

• Administer documentation relating to employment, including drafting offer letters and contracts, checking new employees’ ID and right to work status and other relevant onboarding and offboarding documentation.

• Become the subject matter expert for our HRIS (Personio), ensuring all data is kept up to date and we are using the system to its full potential.

• Assist with payroll processing and benefits administration, working closely with the Finance team.

Finance (est. 30% of role)

• Handle routine payments processes, including topping up our current accounts

• Oversee our database of vendors, ensuring vendor-owners are maintaining the vendor information and owning some Ops vendors directly (e.g. our travel broker). 

• Support reconciliation of bank transactions by collecting and organising receipts/invoices, following up for missing documentation, and ensuring proper record-keeping.

Office (est. 10% of role)

• General office management, including liaising with Sustainable Ventures (our office management company) to deliver decorative and functional upgrades. Expect to occasionally wield a screwdriver!

• Assist with planning and coordinating twice yearly offsites, including developing activities on relevant topics, coordinating travel and accommodation. Coordinate other ad hoc social events throughout the year.

• Coordinated our company-wide meetings (weekly) to ensure the Tech works, the agenda is well organised and speakers and presenters are primed.

• Manage our office space to ensure desks are booked we proactively manage budget for meeting room bookings

Cross functional (10%)

• Contribute to internal communications by taking charge of the monthly Operations newsletter, and maintaining our Notion homepage.

• Manage the Operations Helpdesk - a Slack-based ticketing system, triaging the requests that come through and dealing with those you can yourself.

The minimum qualifications and experience for this role include, but are not limited to:

Required

• Minimum two years experience working in an Operations role, with exposure to People, Finance, and/or office management functions.

• Excellent organisational and time-management skills, with the ability to prioritise and manage multiple tasks effectively.

• Strong attention to detail and a high degree of accuracy.

• Process-minded, with a proven ability to identify inefficiencies and propose solutions.

• Able to make reliable judgement calls and excellent common sense!

• Have experience working on Operations systems, able to troubleshoot issues.

• Familiar with the importance of data analytics.

Beneficial

• CIPD Level 3 or equivalent professional training for HR/ Operations 

• Undergraduate Degree in any subject

• Experience working with Google Business Suite 

• Experience administrating an internal HR platform 

• Competitive salary based on experience

• Enhanced competitive pension scheme

• 25 days annual leave (excluding UK public holidays) and an additional day off on your birthday

• 20 days annual allowance to work from anywhere in the world

• Hybrid working and core working hours model

• Allowance to set up your home office

• Annual budget and dedicated leave time for relevant training courses

• Enhanced gender-neutral parental leave (4 months full paid)

• Private healthcare following successful completion of the probation period

• Yearly offsites